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Shipping & Delivery
Information


Find our more about our shipping services, costs and transit times.


We have a range of delivery options available across the UK, Ireland and Europe. If you cannot see a suitable option for your delivery here or if you are unsure on whether delivery is possible to your location please feel free to get in contact with us directly. We offer our prints on a next working day service to UK Mainland at a flat rate of £5.95+VAT for any number of standard photo prints. Standard photo print orders placed before 1pm will be dispatched the same working day for next working day delivery with DPD. Some of our products can take up to 3 working days in production before being dispatched for delivery but our dedicated product pages will give you more information as well as our production time guide below.

Shipping Costs & Transit Times

All Prints, Posters & Fine Art PrintsCanvas, Photo Wraps & Mounted printsTransportation Time
UK Mainland£5.95£10.50Next Working Day
UK Mainland Pre 10:30am£15.00£15.00Next Working Day by 10:30
UK Mainland Saturday£25.00£25.00Saturday
Southern Ireland£11.50£11.502 Working Days
Northern Ireland£13.00£13.002 Working Days
Scottish Islands£17.00£17.002 Working Days
Channel Islands*£14.00£14.002 Working Days
EU Zone 1£15.50£25.002-3 Working Days
EU Zone 2£35.00£45.003-5 Working Days

Please note, some deliveries are extended to two working days depending on location, including AB, IV or PA postcodes.
Channel Islands Including Jersey, Guernsey, Isle of Wight & Isle of Man
EU Zone 1 : Belgium, Denmark, France, Netherlands
EU Zone 2: Germany, Spain, Monaco, Czech, Austria

Production Times For Our Products

Orders Placed Before 1pm Monday - FridayOrders Placed After 1pm Friday - Sunday
Standard Photo Prints1 Working Day / Same Day DispatchMonday Dispatch
Photo Supplies1 Working Day / Same Day DispatchMonday Dispatch
Large Format Photo Prints2 Working DaysTuesday Dispatch
Fine Art Prints2 Working DaysTuesday Dispatch
Photo Gifts & USB's2 Working DaysTuesday Dispatch
Canvas & Photo Wraps3 Working DaysWednesday Dispatch
Mounting & Laminating3 Working DaysWednesday Dispatch

SIMLAB reserves the right to change or amend production times for any products.
Working Days - Working days are classified as Monday to Friday & do NOT include weekends or bank holidays.
Estimated production time - Production times are only listed as a guideline & are not guaranteed during busy periods.
Not including bank holidays - We are closed over the weekend and during bank holidays so orders will be processed on the following working day.

Longer Production Times For Large Orders

Larger than average orders can sometimes take longer than our advertised production times. This can be in size, from a 40x40 up to a 60x40" size as well as quantities, anything over a quantity of 10 for mounted or canvas products. It can also depend on the volume of orders in production at the time or ordering. If you do have a large order thats required by a specific deadline for example, 10 or more mounted prints please get in touch to discuss your requirements.

Extended Production Times During Peak Seasons

During peak seasons or high volume times of the year, our production times can increase whilst we process larger numbers of orders than usual. For all products please allow up to double the normal production times for the dispatch of your orders. Typically we are busiest during November and December leading up to Christmas so please allow for this when ordering. If you are ordering for a competition please allow for sufficient production and delivery times before your submission deadline.

Canvas, Photo Wrap & Mounted Print Shipping

SIMAB provides bespoke boxes for all mounting & laminating orders as well as for our canvas & photo wrap orders. This includes a custom size presentation box to ensure your products are sufficiently protected in transit. If you are ordering any of these products, you MUST ensure you select the correct shipping option at the checkout as this will not be automatically selected. Shipping for these orders is £10.50+VAT to mainland UK up to a 30x40" size and larger sizes will often require a bespoke shipping arrangement depending on your delivery address. If the correct shipping is not selected for your order as detailed in the image below, your order will not be processed until this payment has been processed over the phone. To avoid any unnecessary delays to your orders, please ensure the correct shipping option is selected on each order.

Bespoke Boxes

Bespoke box closed

Excellent Presentation

Bespoke box closed

Postage Selection At Checkout

Checkout Selection for ML postage

Collections Available Between 10am & 4pm

You are able to collect your orders from our reception in Hatfield for a small fee by selecting the "Collection" option at the checkout. You will receive an email once your order is completed and ready to collect, so please do not arrive before this email has been received. Our reception is open for collections from Monday to Friday between 10am and 4pm so please do not travel to us outside of these times as reception will be closed.

Combining orders

It is not possible to combine the delivery of SIMLAB with SIM Imaging orders. This is due to the different manufacturing times of each product, the different online ordering systems & the different packaging locations.

Disclaimer

Whilst we endeavour to do our very best on all orders, our production times & delivery services are not guaranteed and there can be delays due to reasonable circumstances outside of our control. SIMLAB cannot be held liable for any consequential losses incurred where deliveries are delayed. Please ensure if you are operating to a strict deadline for clients or competitions, that you place your orders with plenty of time to accomodate for potential delays or unusual circumstances.

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