Shipping & Delivery
Find our more about our shipping services, costs and transit times.
We have a range of delivery options available across the UK and Ireland. We offer our prints on a next working day service to UK Mainland at a flat rate of £5.95+VAT for any number of standard photo prints. Standard photo print orders placed before 1pm will be dispatched the same working day for next working day delivery with DPD. Some of our products can take up to 3 working days in production before being dispatched for delivery but our dedicated product pages will give you more information as well as our production time guide below.
Shipping Costs & Transit Times
|All Prints, Posters & Fine Art Prints||Canvas, Photo Wraps & Mounted prints||Transportation Time|
|UK Mainland||£5.95||£10.95||Next Working Day|
|UK Mainland Pre 10:30am||£15.00||£15.00||Next Working Day by 10:30|
|UK Mainland Saturday||£25.00||£25.00||Saturday|
|Southern Ireland||£15.00||£15.00||2 Working Days|
|Northern Ireland||£13.00||£13.00||2 Working Days|
|Scottish Islands||£17.00||£17.00||2 Working Days|
|Channel Islands*||£18.00||£18.00||2 Working Days|
Please note, some deliveries are extended to two working days depending on location, including AB, IV or PA postcodes.
Our couriers will not deliver on bank holidays or weekends on our standard next working day delivery so please do take this into account when placing your orders.
Please make sure that you leave a note on your order letting the lab know your EORI number if you are shipping to a business address in Ireland.
Channel Islands includes Jersey, Guernsey, Isle of Wight & Isle of Man
Production Times For Our Products
|Orders Placed Before 1pm Monday - Friday||Orders Placed After 1pm Friday - Sunday|
|Standard Photo Prints||1 Working Day / Same Day Dispatch||Monday Dispatch|
|Photo Supplies||1 Working Day / Same Day Dispatch||Monday Dispatch|
|Large Format Photo Prints||2 Working Days||Tuesday Dispatch|
|Fine Art Prints||2 Working Days||Tuesday Dispatch|
|Photo Gifts & USB's||2 Working Days||Tuesday Dispatch|
|Canvas & Photo Wraps||3 Working Days||Wednesday Dispatch|
|Mounting & Laminating||3 Working Days||Wednesday Dispatch|
SIMLAB reserves the right to change or amend production times for any products.
Working Days - Working days are classified as Monday to Friday & do NOT include weekends or bank holidays.
Estimated production time - Production times are only listed as a guideline & are not guaranteed during busy periods.
Not including bank holidays - We are closed over the weekend and during bank holidays so orders will be processed on the following working day.
Longer Production Times For Large Orders
Larger than average orders can sometimes take longer than our advertised production times. This can due to the size of the product or large quantities within the order. Any orders over a quantity of 10 for mounted or canvas products may take a little longer than usual. Production time can also depend on the volume of orders in the Lab at the time of ordering. If you do have a large order that is required by a specific deadline for example, 10 or more mounted prints please get in touch to discuss your requirements.
Extended Production Times During Peak Seasons
During peak seasons or high volume times of the year, our production times can increase whilst we process larger numbers of orders than usual. For all products please allow up to double the normal production times for the dispatch of your orders. Typically we are busiest during November and December leading up to Christmas so please allow for this when ordering. If you are ordering for a competition please allow for sufficient production and delivery times before your submission deadline.
Canvas, Photo Wrap & Mounted Print Shipping
SIMAB provides bespoke boxes for all mounting & laminating orders as well as for our canvas & photo wrap orders. This includes a custom size presentation box to ensure your products are sufficiently protected in transit. If you are ordering any of these products, you MUST ensure you select the correct shipping option at the checkout as this will not be automatically selected. Shipping for these orders is £10.95+VAT to mainland UK up to a 30x40" size and larger sizes will often require a bespoke shipping arrangement depending on your delivery address. If the correct shipping is not selected for your order as detailed in the image below, your order will not be processed until this payment has been processed over the phone. To avoid any unnecessary delays to your orders, please ensure the correct shipping option is selected on each order.
Postage Selection At Checkout
Collections Available Between 10am & 4pm
You are able to collect your orders from our reception in Hatfield for a small fee by selecting the "Collection" option at the checkout. You will receive an email once your order is completed and ready to collect, so please do not arrive before this email has been received. Our reception is open for collections from Monday to Friday between 10am and 4pm so please do not travel to us outside of these times as reception will be closed.
It is not possible to combine the delivery of SIMLAB with SIM Imaging orders. This is due to the different manufacturing times of each product, the different online ordering systems & the different packaging locations.
Whilst we endeavour to do our very best on all orders, our production times & delivery services are not guaranteed and there can be delays due to reasonable circumstances outside of our control. SIMLAB cannot be held liable for any consequential losses incurred where deliveries are delayed. Please ensure if you are operating to a strict deadline for clients or competitions, that you place your orders with plenty of time to accomodate for potential delays or unusual circumstances.